Submit documents to confirm your move

If you get a notice from the Marketplace saying you need to submit documents to confirm your move, you can upload or mail documents. Uploading is the fastest and most efficient way to get us the documents.

IMPORTANT: Upload or mail documents as soon as possible. If you don’t submit documents by the deadline, you won’t have Marketplace coverage.

If you’ve moved, you must also submit documents to confirm you had health coverage for at least 1 day in the past 60 days. (If you lived in a U.S. territory or foreign country for at least 1 day out of the 60 days before you moved, you can submit documents to confirm this instead.) Learn about confirming you had coverage.

What documents can I submit?

Documents must show that you (or your dependent) moved. These documents must include your name and the date of the move. Documents you can submit:

Bills or financial statements that show a change of address or newly started services at your new address, including:
- Mail from a financial institution or a bank statement.
- An internet, cable, phone, or other public utility (like gas or water) bill or service communication. This should show the date that your new utilities or services started.
U.S. Postal Service change of address confirmation letter that includes the mail forwarding date and the address the mail will be forwarded to.
Mortgage or rental document for your new address, including:
- A mortgage deed that says the owner uses the property as a primary residence.
- A rental or lease agreement that shows a start date at your new address.
A letter from a government organization, on official letterhead or stationery, that shows a change of address to your new address, including:
- A Social Security statement.
- A notice from SNAP (food stamps) or TANF (cash assistance) agency.
- Mail from the Department of Motor Vehicles (DMV).
- Mail from the Internal Revenue Service (IRS).
- Mail from the Low Income Home Energy Assistance Program (LIHEAP).
- A voter registration card.
A letter from an insurance company, like a homeowner’s or renter’s policy statement, that includes your policy start date at your new address. This should be on official letterhead or stationery.

If you're homeless or in transitional housing: You can submit a reference letter from a person in your state who can confirm you live in the area permanently. This could be a friend, family member, or caseworker. This person must also confirm their own residency by including one of the documents listed above.

See what to do if you don't have any of these documents.

What documents can I submit to confirm I had coverage?

If you moved within the U.S., you must also submit a document that includes your name and shows that you had qualifying health coverage for at least 1 day in the past 60 days before your move. Documents you can submit:

An insurance document, like a letter from an insurance company showing you or your dependent’s health coverage, including COBRA. This should be on official letterhead or stationery.
A document from an employer, like a letter about you or your dependent’s health coverage, including COBRA. This should be on official letterhead or stationery.
A document from a health care program, like a letter from a government health program, like Medicaid, CHIP, TRICARE, Veterans Affairs (VA), or Peace Corps. This should be on official letterhead or stationery.

If you moved from a U.S. territory, you must submit a document that confirms this information. Documents you can submit:

A license, government issued ID card, voter registration card, or other form of official identification that shows that you previously lived in a U.S. territory.
A document at your previous address dated within 12 months before your move and a document showing your new address (dated within 60 days after your move), or a document confirming your move (listed above).

If you moved from a foreign country, you must submit a document that confirms this information. Documents you can submit:

An Arrival/Departure Record (I-94/I-94A) (in a foreign passport or separately) that shows your date of entry into the U.S.
A passport with an admission stamp showing your date of entry into the U.S.

You can upload more than one document if you have multiple documents that confirm your move. Select the green "UPLOAD DOCUMENTS" button on the upload screen to submit each document.

What if I’m homeless or in transitional housing?

You can submit a reference letter from a person in your state who can confirm that you live in the area permanently. This could be a friend, family member or caseworker. This person must also confirm their own residency by including one of the documents listed above. To submit this letter, select "Other" from the drop-down menu.

What if I don’t have any of these documents?

You can submit one document showing your new address (dated within 60 days prior to your move) and one document at your previous address dated within 12 months after your move. To submit these documents, select "Other" from the drop-down menu.

Or, you can submit a letter with the date of your move, your old and new addresses, and the reason you can’t submit documents. Use this form and fill out the “Move” section. When you complete the form, select “Letter of explanation” from the drop-down menu when you’re on the upload documents screen in the application.

How do I upload or mail the documents?

Find out how to upload documents

Mailing address:
Health Insurance Marketplace
Attn: Coverage Processing
465 Industrial Blvd
London, KY 40750-0001