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How to appeal a Marketplace decision
How to appeal a SHOP Marketplace decision
Employers
Learn about appealing a decision in the SHOP Marketplace for small businesses. For more information on filing an eligibility appeal, call 1-800-706-7893 (TTY: 711).
Employees
States using HealthCare.gov for the Small Business Health Options Program (SHOP) no longer process employee enrollments, determine employee eligibility, or accept employee appeal requests related to enrollment eligibility. Learn how to file a SHOP employee complaint.