Communication Resources for Health Departments

Audience: Public Information Officers (PIOs) and other health department and public health professionals

Resources from CDC

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Contact Tracing Communication Resources

Talking points, sample public service announcements, social media, graphics, and more to help health departments communicate with the public about COVID-19 contact tracing and why it is important.

Contact Tracing

Crisis & Emergency Risk Communication

Crisis & Emergency Communication (CERC) includes free and downloadable resources to help prepare communication plans for use during a crisis. Learn more

STLT Collaboration Space

State, tribal, local, and territorial (STLT) public health departments can access free CDC tools and resources, including design templates, matte articles, podcasts, medical illustrations, and videos. Registration is required. Learn more

COVID-19 Contact Tracing Communications Toolkit for Health Departments

This toolkit provides health departments with sample talking points, public service announcements, graphics, social media posts and more for communicating about contact tracing for COVID-19. Also available in Spanish.

Social Media Toolkit

Find social media ready COVID-19 content on a variety of topics.

Topic-Specific Social Media Toolkits

• Communities, Schools, & Workplaces
• Daily Life & Going Out

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Private sector, non-governmental, and academic organizations

Various other organizations are also supporting this critical effort by providing:

Association of State and Territorial Health Officials

• Strategies for Managing and Streamlining COVID-19 Response and Recoveryexternal iconexternal icon
  Strategies for state and territorial health agency leadership and recent state policy actions.
• Leading with Transparencyexternal iconexternal icon
  Guidance to leaders in creating a culture of transparency during times of crisis.
• Modeling Strategies for COVID-19 Interventions
  Video of ASTHO’s Chief Medical Officer speaking with former commissioner of the New York Department of Health, about modeling and its use during COVID-19. Discussion also centers on limitations with models, what types of data may be included, and some important considerations in choosing a model.
• COVID-19: Simple Answers to Top Questions external iconexternal icon
  Risk communication field guide questions and key messages.

Resolve to Save Lives

• COVID-19 Bibliography excel icon[XLS – 179KB]external iconexcel iconexternal icon
  A listing of selected coronavirus publications with links to original articles.