Contacts
Note: Submit all payments, forms, documents and/or correspondence to the return mailing address indicated on recovery correspondence you have received. Otherwise, refer to the contact information provided on this page.
Benefits Coordination & Recovery Center (BCRC)
BCRC Customer Service Representatives are available to assist you Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time, except holidays, at toll-free lines: 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).
Note: For information on how the BCRC can assist you, please see the Coordination of Benefits page and the Non-Group Health Plan Recovery page.
Data Collections (Coordination of Benefits) |
Please mail correspondence related to reporting a case, coordination of benefits, etc. to:
Medicare - Data Collections P.O. Box 138897 Oklahoma City, OK 73113-8897
Fax: 1-405-869-3307 |
For Non-Group Health Plan (NGHP) Recovery initiated by the BCRC |
The following addresses and fax are for information relative to NGHP Recoveries(e.g. all NGHP checks and inquiries including liability, no-fault, workers’ compensation, Congressional, Freedom of Information Act (FOIA), Bankruptcy, Liquidation Notices and Qualified Independent Contractor (QIC)/ Administrative Law Judge (ALJ)):
Non-Group Health Plan (NGHP) Inquiries and Checks: NGHP P.O. Box 138832 Oklahoma City, OK 73113
Special Projects: (e.g. all Product Liability Case Inquiries and Special Project Checks) Special Projects P.O. Box 138868 Oklahoma City, OK 73113
Self-Calculated Conditional Payment Amount Option and fixed Percentage Option: Self-Calculated Conditional Payment Amount/Fixed Percentage Option P.O. Box 138880 Oklahoma City, OK 73113
Fax: 1-405-869-3309 |
Voluntary Data Sharing Agreement & Workers’ Compensation Set-Aside Arrangement |
Please mail Voluntary Data Sharing Agreement (VDSA) correspondence to:
Voluntary Data Sharing Agreement Program: P.O. Box 660 New York, NY 10274-0660
Please mail Workers’ Compensation Set-Aside Arrangement (WCMSA) Proposal/Final Settlement to: WCMSA Proposal/Final Settlement P.O. Box 138899 Oklahoma City, OK. 73113-8899
Fax: 1-405-869-3306 |
Commercial Repayment Center (CRC)
CRC Customer Service Representatives are available to assist you Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time, except holidays, at toll-free lines: 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).
Note: For information on how the CRC can assist you with Group Health Plan Recovery, please see the Group Health Plan Recovery page. Effective October 5, 2015, CMS transitioned a portion of Non-Group Health Plan recovery workload from the BCRC to the CRC. Please see the Non-Group Health Plan Recovery page for more information.
Group Health Plan (GHP) Recovery |
Group Health Plan (GHP) Inquiries and Checks: Medicare Commercial Repayment Center - GHP P.O. Box 248909 Oklahoma City, OK 73124
Fax: 1-844-315-4313 |
For Non-Group Health Plan (NGHP) Recovery initiated by the CRC |
Non-Group Health Plan (NGHP) Inquiries and Checks: Commercial Repayment Center - NGHP P.O. Box 269003 Oklahoma City, OK 73126
Fax: 1-844-315-7627 |
Additional Contact Information |
Contact 1-800-MEDICARE (1-800-633-4227) to:
Contact the Medicare.gov help desk (1-877-607-9663) for:
Contact Social Security Administration (1-800-772-1213) to:
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