Frequently Asked Questions (FAQs)

To help health care providers understand the Medicare and Medicaid EHR Incentive Programs, CMS has compiled a comprehensive list of frequently asked questions (FAQs) and answers*.

Click here (PDF) to review EHR Incentive Program questions and answers related to the following topics:

• General Questions (PDF)
• Hardship Exceptions (PDF)
• Eligibility and Participation (PDF)
• Group Reporting (PDF)
• Place of Service (POS) (PDF)
• Audits (PDF)
• Privacy and Security (PDF)
• Medicaid (PDF)
• Objectives and Measures (PDF)
• Certified Electronic Health Record Technology (CEHRT) (PDF)
• Incentive Payments (PDF)
• Clinical Quality Measures (CQMs) (PDF)
• Payment Adjustments (PDF)
• Advancing Care Information (ACI) (PDF)
• Opioid Measures (PDF)
• Non-Opioid Measures (PDF)

Each FAQ is associated with a FAQ number. To find an FAQ, search the document by FAQ number or by a topic listed above.

*Previously, the FAQs were housed here. However, that site will no longer house FAQs related to the EHR program after March 2nd, 2018.