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  1. About ESG

Planned Maintenance and Status History

ESG Uptime for Last Quarter

  WebTrader Uptime AS2 Uptime Total ESG Uptime
Overall 100% 100% 100%
Excluding Scheduled Outages 100% 100% 100%

Note: Target Service Level Agreement for ESG uptime is 99.5%


Planned Maintenance*

  • January 19 - 21, 2024
  • February 23 - 25, 2024
  • March 22 - 24, 2024
  • April 19 - 21, 2024
  • May 24 - 26 2024
  • June 28 - 30, 2024

*Patching is scheduled to occur between 3 AM EST and 8 AM EST unless otherwise noted. The Gateway will not be offline unless otherwise noted. If Production goes offline, Trading Partners will be notified via the listservs.


Status History

  • June 09, 2023: ESG was not available for Production Web Trader and AS2 users from June 09, 2023 11:45 AM ET until June 09, 2023 6:30 PM ET due to technical issues.

  • January 30, 2023: ESG was not available for Production Web Trader users from January 30, 2023 7:48 PM ET until January 31, 2023 1:45 PM ET due to technical issues.

  • January 08, 2023: ESG Web Trader and AS2 Production was not available from January 08, 2023 8:00 AM ET until January 09, 2023 10:30 AM ET because of technical issues.

  • December 14, 2022: ESG was not available for Production Web Trader and AS2 users from December 14, 2022 12:00 AM ET until December 14, 2022 9:40 AM ET due to technical issues.

  • March 05, 2022: ESG Production was not available for Web Trader and AS2 users from March 05, 2022 1:15 PM ET until March 07, 2022 3:07 AM ET because of technical issues.

  • View Previous Outages

 
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