Planned Maintenance and Status History
ESG Uptime for Last Quarter
| WebTrader Uptime | AS2 Uptime | Total ESG Uptime | |
| Overall | 99.9% | 99.9% | 99.9% |
| Excluding Scheduled Outages | 99.9% | 99.9% | 99.9% |
Note: Target Service Level Agreement for ESG uptime is 99.5%
Planned Maintenance*
- January 08, 2022
- January 29, 2022
- February 26, 2022
- March 26, 2022
- April 30, 2022
- June 04, 2022
- July 09, 2022
- July 30, 2022
- August 27, 2022
- October 08, 2022
- October 29, 2022
- December 03, 2022
- January 07, 2023
*Patching is scheduled to occur between 3 AM EST and 8 AM EST unless otherwise noted. The Gateway will not be offline unless otherwise noted. If Production goes offline, Trading Partners will be notified via the listservs.
Status History
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May 28, 2021: ESG was not available for Production Web Trader and AS2 users on May 28, 2021 from 4:30 PM EDT until May 28, 2021 4:50 PM EDT due to technical issues.
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November 2, 2020: ESG Production and Non-Production systems were not available due to a technical issue on November 2, 2020 12:50 PM EDT until November 2, 2020 4:05 PM EDT.
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August 31, 2020: ESG was not available for Production Web Trader users on August 31, 2020 from 11:30 AM EDT until August 31, 2020 5:15 PM EDT due to technical issues.
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August 7, 2020: ESG was not available in Production on August 7, 2020 from 9:31 PM EDT until August 8, 2020 12:50 AM EDT due to a technical issue.
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May 27, 2020: ESG Production and Non-Production systems were not available due to a technical issue on May 27, 2020 10:04 PM EDT until May 28, 2020 1:01 AM EDT.
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January 28, 2020: ESG was not available in Production on January 28, 2020 from 4:30 PM EST until January 28, 2020 5:30 PM EST due to technical issues.