Joshua Lehman, PMP, is the Chief Customer Experience Officer and Director, Office of Customer Experience. He is responsible for the Agency’s user experience, collaboration services, FDA.gov, operational support, and end user IT equipment. Mr. Lehman is also the sponsor of FDA’s User Experience Project Portfolio, which consists of 20+ information technology modernization projects to improve the day-to-day IT collaboration end user experience in a heightened telework environment. 

With over 23 years of extensive IT experience, Mr. Lehman excels in managing and developing information technology program solutions, project management, search engine optimization, web development as well as personnel management and mentoring.

“You must never confuse faith that you will prevail in the end…with the discipline to confront the most brutal facts of your current reality.” – James Stockdale